Contact information

Kauri Auto Parts is operated by a registered New Zealand business. The details below are the store's formal contact and business information.

Business details

  • Trading name. Kauri Auto Parts
  • Legal entity. Orry Campbell Coburn, sole trader, trading as Kauri Auto Parts
  • NZBN. 9429053778222 — verify on the NZ Business Register
  • Trading address. 20 Gilmour Terrace, Lyttelton, Christchurch 8082, New Zealand

How to reach us

We aim to respond to enquiries within one business day. For fitment questions, include your vehicle's registration or its make, model and year plus the reference printed on the part you are replacing.

Returns and refunds

Read our refund policy before getting in touch about a return — it covers what is included, the timeframes, and what we need from you. Contact us before sending anything back: the return address is issued once a claim is approved. Include your order number in any message about an order.

Where something needs investigating, we aim to resolve it within 2 to 3 business days of your first message.

Orders and delivery

Parts ship to you from New Zealand suppliers — no international freight and no customs. Delivery is free to any New Zealand address and typically arrives within 3 to 10 working days of ordering. All prices include GST (15%). No customs, duty or import charges apply to orders delivered within New Zealand.